Current Vacancies

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IT Support Engineer

Role responsibilities:

Inbox Insight is looking to appoint an IT Support Engineer to join the in-house IT team at our Winchester head office. The company is operating a Hybrid working policy and the ideal candidate would be available to attend the Winchester office once a week.

The successful applicant will be a proactive self-starter, capable of independent work, with hands on experience providing support to users with a range of technical abilities. In addition, the role will also include hardware configuration, platform administration and knowledge management.

Our modern offices are located in central Winchester, with good commuter links and a short walk from the train station. We offer a competitive remuneration package, on-going Microsoft training & certification, a friendly office environment, and regular staff events.

Key skills:

• Proven technical support/service desk experience.
• Excellent customer service and communication skills.
• Proficient at trouble-shooting and problem solving.
• Ability to produce comprehensive, user-friendly documentation.
• Windows 10 Desktop.
• MS Office 365.
• Printers and other peripherals.

Desirable:

• Microsoft certification (MCP, MCSA, MCSE).
• Networking (TCP/IP, DHCP, DNS, LAN, WAN).
• Active Directory administration.
• Group Policy Administration.
• Windows Server 2019.
• Microsoft Azure.

At Inbox Insight we offer the following benefits package:

• Pension Scheme
• Healthcare
• Cycle to work scheme
• 25 days annual leave
• Hybrid working policy
• Regular staff socials

(No agencies please)

Email Specialist

Role responsibilities:

We are looking to appoint a dynamic Email Specialist to join our in-house Email team at our Winchester head office.

Our modern offices in central Winchester offer good commuter links. We offer a competitive remuneration package, on-going training & certification, a friendly office environment, regular social events; and we are currently operating a Hybrid working policy to fit around our modern working lifestyles.

Core responsibilities and role overview:

• • • Writing and optimising copy and subject lines for all client email activity to increase response.
    • Building global email schedules.
    • Quality checking and reviewing all email sends before broadcasting.Proof-reading key messaging in and out of email templates and working to constantly improve quality.
    • Reporting and learning from send performance so the channel can evolve and improve.
    • Communicating with the Campaign Delivery and Data Services teams.
    • Recommend intent targeting for broadcasts, checking that filters are made using the most accurate topics for the content.
    • Assisting in the strategic planning of our email marketing activity all year round and track new campaigns as they are set live.
    • Processing email orders.
    • Assisting in implementing an email split test program to improve email best practices within the company and reporting back to the wider organisation about findings.
    • Communicating learnt email insight to departments for use in client & internal communications.

Key skills that we’re looking for:

• • • Excellent written & verbal communication
    • Strong attention to detail
    • Good time management and the ability to work to deadlines in a fast paced environment
    • Great copy writing skills
    • A self starter and quick learner
    • Experience within a B2B environment or email marketing experience desired, but not essential

At Inbox Insight we offer the following benefits package:

• • • Pension Scheme
    • Healthcare
    • Cycle to work scheme
    • 25 days annual leave
    • Hybrid working policy
    • Regular staff socials

(No agencies please)